Article 1: Consent to Collection of Personal Information and Collection Method

DIVEROID (“” hereinafter “DIVEROID” and any associated websites and applications, apps, collectively referred to as “DIVEROID”) establishes a procedure for allowing customers to click the button “Agree” to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the “Agree” or “Accept” button as suitable.

Article 2: Personal Information Items Collected and Purpose of Using Personal Information

"Personal Information" means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information can be easily combined with other information and be used to identify such a person.)

General members:

  • Time of collection: Signing up for membership
  • Mandatory collection items: ID, password, emails, names
  • Optional collection items: Profile images, date of birth, telephone number, address
  • Purpose of using personal information: Signing up for membership, customer consulting for the use of services, and delivery of notices
  • Retention period: Immediately deleted upon withdrawal of membership or retained for five (5) years for purchasing members

Order information (including members and non-members):

  • Time of collection: Upon placing orders
  • Mandatory collection items: Information on customers placing orders (name, address, telephone, and email), information on the recipient (name, address, telephone), payment approval information
  • Optional collection items: Delivery of messages
  • Purpose of using personal information: Payment and delivery of ordered products
  • Retention period: Retained for five (5) years

Article 3: Collection of Personal Information via Cookies

The Website or App may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers (Internet Explorer, and others)

  • Purposes of using cookies:
  • Providing differentiated information, depending on individuals’ interests
  • Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and as a measure of service improvement
  • Tracing the information on items purchased and items to which users pay attention, and providing tailor-made services
  • Operation of cookies and rejection of cookies:
  • Cookies are stored on the hard disk of users’ computers. Cookies identify users’ computers but do not personally identify users.
  • Customers may accept or reject all cookies, or go through checks whenever cookies are stored by changing settings on their web browser.
  • However, if customers refuse to store cookies, they may not use some services that require them.
  • Method for changing settings to reject cookies:
  • Internet Explorer: Directly change settings by clicking Tools > Internet Options > Personal Information tab on the upper menu of a web browser
  • Chrome: Directly change settings by clicking the Menu icon on the upper right bar of a web browser >Settings > Advanced Settings on the bottom of the screen > Contents Setting button on Personal Information section > Cookies section

Article 4: Periods of Retaining and Using Personal Information and Destruction of Personal Information

  • Customers’ personal information shall be destroyed without any delay after the purposes of collection and use of their personal information have been fulfilled. However, if customers’ personal information needs to be retained for a certain time for the following purpose of verifying transaction parties’ rights and obligations per provisions of relevant statutes, such as the Protection of Consumers in E-commerce and Other Transactions Act, such information shall be retained for the specified period:

A] Article 6 of the Protection of Consumers in E-commerce and Other Transactions Act

  • Records on contracts or withdrawal of offers: Retained for five (5) years
  • Records on payments and the supply of goods: Retained for five (5) years
  • Records on the resolution of customers’ complaints or disputes: Retained for three (3) years

B] Article 15.2 of the Protection of Communication Secrets Act

  • Log-in records: Retained for three (3) months

C] Other related statutes

  • The Website shall destroy personal information in the following manner:

A] Destruction procedure: The information entered for membership sign-up shall be transferred to a separate database (in case of information on paper, a separate filing cabinet), stored for a certain period per internal guidelines and other relevant statutes, and then destroyed.

  • The above personal information shall not be used for any purposes other than for the purposes stipulated by law.

B] Destruction methods: Personal information printed out on paper shall be destroyed by shredding or burning. - Personal information in electronic file format shall be destroyed by technological methods so that it may not be restored or regenerated.

  • The Website shall give dormant members (who have not used services for the last twelve (12) months) a notice on the forfeiture of membership under Article 29.2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection. If such members fail to reply to such a notice, they may be considered to have forfeited their membership at the Website’s discretion. In such a case, dormant members’ personal information may be stored and managed separately from other members’ personal information. Such personal information that is separated and stored shall be destroyed after the lapse of the statutory retention period. In case a customer makes a request, then such a customer’s personal information that is not destroyed shall be made available again at the time of resuming the use of services.

Article 5: Use of Personal Information for Community Posts

  • The Website shall neither use customers’ personal information nor provide such information for other persons, companies, and institutions beyond the scope of Article 1 above (Personal Information Items Collected and Purpose of Using Personal Information).
  • The following cases are exceptions.

A] When customers’ personal information is required by relevant institutions for investigative purposes under relevant statutes

B] When customers’ personal information is provided in a form that cannot identify certain individuals for advertisers, suppliers, or research organizations to compile statistics or conduct academic or market research

C] When customers’ personal information is requested under pre-determined procedures under other relevant statutes

D] Even if personal information is provided under the foregoing, we do our best to ensure that such information is not indiscriminately provided against the original purpose of collection and use of such information.

  • Use of Personal Information for Community Posts:
  • Members acknowledge and agree that all materials, including but not limited to text, images, and other content, posted on both the Website and the App become the intellectual property of DIVEROID. By posting such materials, Members grant DIVEROID an exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display the materials for community and promotional purposes.
  • Commercial use by DIVEROID includes but is not limited to, marketing, promotions, advertisements, and any other activities intended for generating revenue. Members expressly waive any claims to compensation or royalties for such commercial use.
  • DIVEROID reserves the right to sublicense the aforementioned rights to third parties for commercial use. Members understand that their materials may be featured in various promotional materials, both online and offline, without further consent.
  • Members retain moral rights to be identified as the author of their materials. However, DIVEROID may use the materials without attributing authorship for community and promotional purposes, as long as it does not intentionally misrepresent the origin of the materials.
  • The Website shall prominently display and notify users of the intention to use their provided photos, dive logs, and other related content as community posts. Users may choose to opt out of this feature through privacy settings.

Article 6: Outsourcing of Personal Information Processing

The Website outsources the processing of users’ personal information to outside professional organizations as follows for the smooth conduct of businesses, such as the provision of better services and customers’ convenience.

  • Delivery of ordered products: OO Delivery Service (revised)
  • Establishing and maintaining computer systems: Hosting companies (revised)
  • Delivery tracking system service: Goodsflow Inc.
  • Payment and escrow service: PG (revised)
  • Self-authentication, i-PIN service: Dream Security Inc.

The information shared with outsourcing companies shall be limited to the minimum information required to fulfill the original purpose of outsourcing. In addition, optional personal information is provided for outsourcing companies at the request of customers for services.

The list of outsourcing companies may be subject to change, depending on changed services and contractual periods. Any change in this list shall be announced in advance via notices. Customers participating in short-term events shall be individually notified of such events.

Article 7: Access and Modification of Personal Information

  • Customers may access or modify their personal information registered on the Website at any time. Customers may click the Change Members’ Information menu and directly access or modify their personal information. They may also request for such access or modification by sending e-mails or written requests to a chief privacy officer or a personal information handling employee at the Website. Then, the Website shall take relevant measures without any delay.
  • If customers demand the correction of any errors in their personal information, such personal information shall be neither used nor provided by the Website until such errors have been corrected.
  • If incorrect personal information has been already provided for any third party, then the Website shall immediately notify such third party of the result of correction of this information and have this third party also modify the information.

Article 8: Withdrawal of Consent to Collection, Use, and Provision of Personal Information

  • Customers may withdraw their consent to the collection, use, and provision of their personal information that is made available when signing up for membership at any time. They may do so by clicking Withdrawal of Consent (Membership) in the Personal Information Management Menu on the initial landing page of the Website. They may also do so by contacting the chief privacy officer of the Website in writing, by telephone, or through e-mail. Then, the Website shall immediately take necessary measures, such as deletion of personal information. The Website shall immediately notify customers of such measures, including withdrawal of consent and destruction of personal information.
  • The Website shall take necessary measures to ensure that customers withdraw their consent (membership) to the collection of their information through an easier method than what they used to give their consent to the method of collecting personal information.

Article 9: Measures for Ensuring the Security of Personal Information

The Website shall take technological/administrative/physical measures required to ensure the security of personal information under Article 29 of the Personal Information Protection Act.

  • Encryption of personal information: Users’ personal information, including passwords, is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.

  • Technological measures against hacking: The Website shall install, regularly update, and check security programs to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as technologically/physically inspect and block such areas.

Article 10: Protection of Personal Information of Children under Fourteen Years of Age

  • Enhanced Age Verification: The Website places utmost importance on the protection of children’s personal information within online environments. As an enhanced measure, it prohibits individuals under the age of fourteen (14) from applying for membership, requiring the consent of their legal counsel.

  • Unauthorized Membership: If individuals under the age of fourteen (14) illicitly sign up for the Website or provide their personal information through the unauthorized use of names or information, the Website reserves the right to take immediate action.

  • Legal Counsel Intervention: In such instances, the legal counsels of these individuals may be notified, and they are granted the right to exercise all legal rights available to them. The Website disclaims any responsibility for unauthorized access by individuals under the age of fourteen (14) and places the onus on legal counsels to rectify such instances.

  • Exclusion from Services: Individuals under the age of fourteen (14) who attempt to register on the Website against the stipulated age requirements may be subject to immediate exclusion from services. The Website, in its sole discretion, may take appropriate measures to enforce this age restriction.

  • No Liability for Unauthorized Access: The Website shall not be held liable for any unauthorized access or provision of personal information by individuals under the age of fourteen (14), and legal counsels are encouraged to monitor and supervise the online activities of their wards.

The Website commits to maintaining ongoing vigilance and implementing necessary technological measures to verify the age of users during the registration process. However, it is ultimately the responsibility of legal counsels to ensure compliance with age restrictions and usage policies.

By using the Website, all users implicitly acknowledge and agree to these enhanced measures for the protection of children’s personal information.

Article 11: Chief Privacy Officer

The Website appoints the following chief privacy officer who is responsible for the handling of personal information and the handling of customers’ complaints regarding personal information and damage relief.

▶ Chief Privacy Officer

Name: Jungil Kim

Title: CEO

Contact point:

Article 12: Modification of the Guideline on Personal Information Processing

This guideline on personal information processing shall take effect on its effective date 10th January 2024. Any addition or change under statutes and this guideline, and deletion and correction of anything in this guideline shall be announced via notices seven (7) days before the effectuation of such addition, deletion, or correction.