Returns and Refunds Policy

We understand that sometimes you may need to return a product and we want to make the process as easy as possible. 

That's why we offer a 30-day return policy on our products. Whether you need to exchange your product for another or request a refund, we're here to assist you.

To ensure a smooth return process, please make sure that your product meets the following criteria:

  • The product was purchased within the last 30 days.
  • The product is in its original packaging.

To initiate a return, please contact us using one of the following methods:

  • Phone number: +82 70 8656 1669
  • Email:

Once you've contacted us, please send the product with its original packaging to the following address:

603, 6F, 5, Gunpocheomdansaneop 2-ro, 22beon-gil, Gunpo-si, Gyeonggi-do, Republic of Korea

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from DIVEROID.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +82 70 8656 1669

By email: